Refund Policy

Effective Date: 14-09-2026

Welcome to ParkGoEasy (“Company,” “we,” “our,” or “us”). This Refund Policy outlines the terms under which refunds may be issued for parking reservations made through www.parkgoeasy.com.

By making a booking with us, you agree to this Refund Policy.

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1. General Policy

Refund eligibility depends on:

• The specific parking provider
• The type of booking selected
• The timing of your cancellation request

Some bookings may be fully refundable, partially refundable, or non-refundable, as indicated at the time of booking.

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2. Cancellations by Customer

a. Eligible Refunds

You may qualify for a refund if:

• The cancellation is made within the allowed cancellation window shown at booking
• The booking is marked as refundable

b. Non-Refundable Bookings

No refunds will be issued if:

• The booking is labeled “non-refundable”
• Cancellation is requested after the allowed period
• You fail to use the parking service (“no-show”)

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3. Partial Refunds

In some cases, partial refunds may be issued, such as:

• Early departure from the parking facility
• Modifications to booking dates or duration
• Provider-specific policies allowing partial reimbursement

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4. Cancellations or Changes by ParkGoEasy or Provider

If a booking is canceled by us or the parking provider due to:

• Unavailability of parking space
• Operational issues
• Safety or security concerns

You will be eligible for:

• A full refund, or
• An alternative parking option (subject to availability)

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5. Refund Processing

• Approved refunds will be processed to the original payment method
• Processing times may vary depending on your bank or payment provider
• Typically, refunds are completed within 5–10 business days

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6. Service Fees

• Certain service or processing fees may be non-refundable
• Any applicable deductions will be clearly communicated at the time of booking

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7. Third-Party Providers

Since ParkGoEasy may act as an intermediary:

• Refund decisions may be subject to the policies of the individual parking provider
• We will assist in coordinating refund requests but do not guarantee approval outside stated policies

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8. Incorrect Bookings

It is your responsibility to ensure all booking details are correct. Refunds may not be issued for:

• Incorrect dates or times selected
• Wrong location booked
• Incorrect vehicle information

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9. Force Majeure

Refunds may not be guaranteed in cases of events beyond our control, including but not limited to:

• Natural disasters
• Government restrictions
• Strikes or unforeseen disruptions

However, we will make reasonable efforts to provide alternatives or credits where possible.

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10. Contact for Refund Requests

To request a cancellation or refund, please contact us with your booking details:

ParkGoEasy
Website: www.parkgoeasy.com
Email: info@parkgoeasy.com
Phone: +1-855-777-4048

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By booking through our platform, you acknowledge that you have read and agreed to this Refund Policy.